Doors: 18:30 VIP PACKAGE TERMS & CONDITIONS All sales are final. There are no refunds or exchanges under any circumstances. The artist, promoter and venue reserve the right to terminate this agreement with or without cause, and without penalty. All VIP merchandise will be distributed at the show; some exceptions may apply. Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilized for individual contact requirements where applicable. ...